F.A.Q. / CONTACT

All Things Olive Oil 🫒

Is Soma Grove olive oil high quality?

Our olive oil originates from the most fertile Greek lands, sourced by skilled mountaineers with generational expertise. Always cold-pressed and early harvest, you can guarantee a Soma Grove stamped bottle is a stamp of quality approval. Get a deep dive into the quality of our extra virgin olive oil through our chemical analysis.

Is olive oil perishable?

Olive oil retains its quality and shelf life for an extended period of time, however, this is determined by how it is stored and handled. Exposure to oxygen, severe temperatures, and certain materials like plastic, can degrade its quality over time. Soma Grove maintains the tried-and-true storage technique of the Greek village: tin cans. Ensure proper sealing of the container and avoid exposure to heat sources like the sun.

What does olive oil do for skin and hair?

Olive oil contains vitamins, antioxidants, and essential fatty acids, providing emollient and occlusive properties for natural nourishment and hydration. While consuming olive oil is a great beauty treatment in itself, its topical benefits are unmatched. Explore our Apothecary for a breakdown of skin and hair benefits.

About My Order 📦

What are your shipping and delivery terms?

All orders are processed within 1 business day, excluding weekends and holidays. Order fulfillment is currently only limited to mainland U.S., Alaska, and Hawaii. Please see further details on our shipping and delivery terms here.

What is your return policy?

We are committed to offering quality products that meet or exceed your expectations. Due to the nature of our products, returns are generally not accepted unless there is an unlikely occurrence of a damaged or incorrect item. If your item is damaged in transit, please reach out to us as soon as possible so we can resolve the situation. If you have received an incorrect item, please do not open it, as we cannot process returns for products not in their original condition. Please see our full return policy here.

Do I need to create a customer account?

It is not required to create a customer account for placing an online order. If you would like to manage details for subscriptions, billing information, or loyalty points, it is recommended to login to the customer portal using the email address associated with your order. Upon login, a one-time passcode will be sent to your email.

Partnerships 🫱🏼‍🫲🏾

Can I collaborate with Soma Grove?

We believe true wellness is a journey best shared. We're passionate about creating a community where individuals can thrive, and we're seeking like-minded partners to join us. More consumers are seeking holistic solutions to address their personal well-being, and this requires a collaborative approach amongst wellness professionals. By working together, we can pool resources, share knowledge, and create more comprehensive offerings that cater to the evolving needs of consumers. Share your story.

What type of partners is Soma Grove looking for?

Our goal is to create a comprehensive wellness experience by combining diverse products and services. We're looking for collaborators who prioritize natural living, holistic health, and sustainable practices. We're open to exploring partnerships that complement our offerings, create mutual opportunities for cross-promotions, and foster a supportive and inclusive wellness community. Reach out.

Can I find Soma Grove at my local shops?

Soon! We are working hard to partner with other businesses, grocers, health food stores, cosmetic shops, and department stores. Stay tuned for updates, or let us know who you think should carry our products.

Contact 💌

What are your working hours?

We're based between U.S. Central Time (Chicago) and Eastern European Time (Greece). For any immediate concerns with your order or delivery, we will try our best to respond as soon as possible! For general inquiries, we aim to communicate within 1-2 working days.

How can I contact you?

Our primary method of support is through email communication, where messages can be answered within minutes by any member of our staff. Please reach us by filling out the following contact form.

Where can I leave a review?

We welcome all honest feedback about our products, services, and customer experience. For feedback about specific purchases, review invitations will be sent through email after those orders have been delivered to you. For all other feedback, please fill out this form.